Maintenance
I wrote a simple maintenance request in the evening and early the next morning maintenance arrived and fixed the problem ... quickly and professionally. I’m very impressed and grateful. Read More about MaintenanceBy: George Mendoza Verified Resident
Source: Property SiteExcellent Neighborhood
I have really enjoyed living at Hershey Heights the last four years. The landscape is beautiful, the interior of the apartments ... have plenty of windows for natural light and the staff at the leasing center and maintenance staff has always been responsive and helpful. I would absolutely recommend living here. Read More about Excellent NeighborhoodBy: Anonymous Verified Resident
Source: Property SiteGreat location and 5 star service
I have lived here for a little over one year, and I have been nothing but happy. I have a dog, and this is DEFINITELY dog ... friendly community. There are waste stations throughout the community, and a walking trail with wooded scenery. The community is quiet too. No matter what time I am out, it is always quiet and very peaceful. The pool is a great amenity, and free to residents. I have only had to call maintenance once, but the call was completed quickly, and done right. I am happy here, and I am glad that I chose Hershey Heights. Read More about Great location and 5 star serviceBy: Anonymous Verified Resident
Source: Property SiteMove In
This place is great! I just moved in a few days ago and my apartment was in move-in condition. You can tell they cleaned ... the carpets and made sure any prior maintenance issues were fixed. The staff here is incredible and very helpful. Parking is very easy and included in your rent. The neighborhood is very quiet and beautiful. It is a wonderful little home away from home for me while I am completing my internship. I would highly recommend! Read More about Move InBy: Anonymous Verified Resident
Source: Property SiteMaintenance is great
The few times I have had issues in my apartment the maintenance staff has been very helpful and addressed all problems.By: Brian Hain Verified Resident
Source: Property SiteFixed Toilet
Had the lever to our toilet handle break about 2 weeks into living here! Notified the office and maintenance was sent the ... same afternoon to fix it and installed sturdier equipment! Very happy thanks :) Read More about Fixed ToiletBy: Anthony Puglisi Verified Resident
Source: Property SiteRecent Maintenance
Our recent maintenance was handled in a very timely fashion. Thanks to our maintenance crew.By: Susan Messersmith Verified Resident
Source: Property SiteMaintenance
Very quick to fix or complete any repair needed, always fixed the first time and note left on the front door stating the ... status of the request. Read More about MaintenanceBy: Linda Stoner Verified Resident
Source: Property SiteHershey Heights
Love it here!By: Anonymous Verified Resident
Source: Property SiteGreat Place to Live and Wonderful Staff
I moved here from out of state and chose Hershey Heights site-unscene. It turned out to be a great place to live. The remodeled ... units are immaculate and the employees in the leasing office go above and beyond to make sure you’re happy (shout out to Meghan Kay). Read More about Great Place to Live and Wonderful StaffBy: Anonymous Verified Resident
Source: Property SiteLook no further
I have lived in this community for many of years. I am now upgrading to a bigger apartment in the community and couldn’t ... be happier with the professional people that work in the office and Maintenance. There is nothing even close to this place in the area. If you want a friendly community with great services, look no further. Hershey Heights will fill that void for you. Read More about Look no furtherBy: Bryan LeVan Verified Resident
Source: Property SiteMaintenance staff is the best!
The maintenance staff is the best! They are extremely efficient, prompt, and courteous. I appreciate their service, especially ... during this COVID time. Read More about Maintenance staff is the best!By: Deborah Evans Verified Resident
Source: Property SiteWonderful Staff & Maintenance Crew
As a new resident at Hershey Heights for the past few weeks, I have truly enjoyed my time here. The management staff is incredible, ... special thanks to Rosemary (Assistant Community Manager) and Megan (Leasing Consultant). Megan helped us find our beautiful home in the midst of the COVID pandemic and has been incredibly responsive. Rosemary stays in constant communication with residents about the status of maintenance requests, etc. I am very grateful to them as well as the maintenance staff for their prompt attention to all inquiries. Thank you everyone for your hard work! Read More about Wonderful Staff & Maintenance CrewBy: Helen Cheung Verified Resident
Source: Property SiteOutstanding Maintenance Crew
Thank you to the Maintenance crew. They are the best! I had an emergency Friday at 4:15pm. Even though their workday ends ... at 4:30, and my issue had them working overtime, they continued to be exceptionally friendly, professional, and efficient. Thank you again. Read More about Outstanding Maintenance CrewBy: Deborah Evans Verified Resident
Source: Property SiteStaff Review
I left a request a few days ago to have my shower curtain rod fixed. When I came back to my apartment not only was the shower ... curtain rod fixed but maintenance hung the shower curtain. I really appreciate them taking the extra time to do that and doing more than they were asked. Great first impression of the staff here! Sarah Smolko Read More about Staff ReviewBy: Sarah Smolko Verified Resident
Wonderful Complex
This is such a wonderful apartment complex. The area feels like a neighborhood and is very safe and pet friendly. The front ... staff is very responsive and maintenance is really great here. Everybody responds quickly and is so thoughtful and nice. Neighbors have all been very pleasant and I very rarely hear my neighbors through walls. Parking is amazing, there is always open parking close to your apartment. Snow removal is fast and efficient. I've lived here 3 years and sincerely love it. Only reason I'm moving is for work! Read More about Wonderful ComplexBy: Becca Verified Resident
SHOUT OUT TO THE MAINTENANCE CREW
Thank you for taking care of my loss of heat and water in the middle of the night during the frigid temperatures. Oz and ... Hector your the best . Read More about SHOUT OUT TO THE MAINTENANCE CREWBy: Anonymous Verified Resident
Source: Property SiteBest Place to Live in Dauphin County
Hershey Heights offers simply the best living in Dauphin Cty. From the beautiful homes, to the quality staff to the hardworking ... maintenance crews - you will not find better for your dollars. I love it here after one year and will continue to call Hershey Heights my home. Read More about Best Place to Live in Dauphin CountyBy: Elizabeth Vincent Verified Resident
Maintenance staff
My toilet stopped working. Even though it was a snow day and the men were busy with snow removal, they found the time to ... come in and repair my toilet. They were prompt, courteous and professional. Read More about Maintenance staffBy: Dorothy Murphy Verified Resident
Great place to live.
We’ve lived here for over 2 years and have had very little maintenance issues. The few we’ve had have all been minor and ... fixed within hours of submitting a request. The staff is all very friendly and accommodating. I highly recommend this community. Read More about Great place to live.By: John Verified Resident
Always good!
maintenance always came quick to fix my problem and left a great explanation of what was done (since I was usually out of ... the house when they were here). Also, if the problem persisted, they would always come back with no complaints and promptly fix it! Read More about Always good!By: Aidan Haney Verified Resident
Maintenance/ Office staff
The maintenance team and office staff are first class. They never hesitate to respond in a timely manner and are very genuine. ... I have been here for 6yrs now and it’s always a pleasure to talk to them. We have built a fabulous relationship witht then all. Thank you for everything and it’s always a pleasure. Read More about Maintenance/ Office staffBy: Anonymous Verified Resident
Maintenance
Hello! Last week, our oven broke down on us. We reached out to maintenance, and they literally sprang into action for us. ... They came and evaluated the oven, tried their best to fix it, and when it became apparent that it had simply lived out it's life, they replaced it incredibly quickly, and even left us a thoughtful note apologizing for the delay (there wasn't one). Our maintenance crew makes this the wonderful place to live that it is, and we make sure to tell them that whenever we see them, but also thought it would be worth a quick email to let you know that you have some great representatives out here helping this community. It is so appreciated, and we are very, very grateful. Sincerely, Joe Scarcella and Krista Kierys Read More about MaintenanceBy: Anonymous Verified Resident
Stellar staff
To rp management team, I have now lived here for over 6 months. I wanted top managers to know that I am very happy with ... the locals (Chelsea, Kara, Ozzie, Manny, Miguel and Jon). In addition to addressing all my issues--(Heat/A/C, water temp. and pressure, water cost, and other minor issues)---- they are now having my building power washed. By the way, the grounds maintenance also keep the lawns and other things in top shape. Thank you! Read More about Stellar staffBy: Rick and Betty Verified Resident
Source: Property SiteI loved my experiences with the beautiful property
I loved my experiences with the beautiful property. All my maintenance concerns were dealt with extreme professionalism and ... completed with in a timely manor. Staff in the office are courteous and outstanding. Read More about I loved my experiences with the beautiful propertyBy: Anonymous Verified Resident
Source: Property SiteIncredible maintenance crew
We just wanted to thank the maintenance crew for being so incredible. So many times over the course of the year, we needed ... them for various things - some emergency, some non-emergency - and they never fail to be there for us. They are genuinely kind, helpful people, and even though we try to let them know our gratitude each time they help us, we would appreciate it if you could let them know that their hard work is noticed and so appreciated. Thank you! Read More about Incredible maintenance crewBy: Krista and Joe Verified Resident
Source: Property SiteGreat maintenance staff
First I'd like to thank you very much for the prompt response. The maintence technician was extremely efficient and repaired ... everything on the request in a very timely manner. You are very fortunate to have such an efficient, and friendly maintenance technician as part of your staff. Read More about Great maintenance staffBy: Anonymous Verified Resident
Source: Property SiteHow do they do it?
I'm not sure how they do it, but if you have a problem...one phone call, one email, it's resolved! This team at Hershey ... Heights is awesome! Thank you for your incredible professionalism! Read More about How do they do it?By: Richie Hench Verified Resident
Source: Property SiteOverall Rating
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