Reviews for Hershey Heights

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Posted On: 8/23/2019

Outstanding Maintenance Crew

Thank you to the Maintenance crew. They are the best! I had an emergency Friday at 4:15pm. Even though their workday ends at 4:30, and my issue had them working overtime, they continued to be exceptionally friendly, professional, and efficient. Thank you again.

By: Deborah Evans Verified Resident

Source: Property Site

Maintenance:

Staff:

Posted On: 5/13/2019

Staff Review

I left a request a few days ago to have my shower curtain rod fixed. When I came back to my apartment not only was the shower curtain rod fixed but maintenance hung the shower curtain. I really appreciate them taking the extra time to do that and doing more than they were asked. Great first impression of the staff here! Sarah Smolko

By: Sarah Smolko Verified Resident

Source: Property Site Read Property Manager's Response

Hi, Sarah! Thank you so much for the kind words. We are delighted that our maintenance team exceeded your expectations. We look forward to having you as part of our community family for years to come. :-)

Posted On: 4/8/2019

Wonderful Complex

This is such a wonderful apartment complex. The area feels like a neighborhood and is very safe and pet friendly. The front staff is very responsive and maintenance is really great here. Everybody responds quickly and is so thoughtful and nice. Neighbors have all been very pleasant and I very rarely hear my neighbors through walls. Parking is amazing, there is always open parking close to your apartment. Snow removal is fast and efficient. I've lived here 3 years and sincerely love it. Only reason I'm moving is for work!

By: Becca Verified Resident

Source: Property Site Read Property Manager's Response

Hi, Becca! Thank you for the kind words! We are so happy that you enjoyed your time with us. We're truly sorry to see you go, but wish you the best with your new job! :-)

Maintenance:

Posted On: 3/4/2019

SHOUT OUT TO THE MAINTENANCE CREW

Thank you for taking care of my loss of heat and water in the middle of the night during the frigid temperatures. Oz and Hector your the best .

By: Anonymous Verified Resident

Source: Property Site

Hi, Becca! Thank you for the kind words! We are so happy that you enjoyed your time with us. We're truly sorry to see you go, but wish you the best with your new job! :-)

Posted On: 2/3/2019

Best Place to Live in Dauphin County

Hershey Heights offers simply the best living in Dauphin Cty. From the beautiful homes, to the quality staff to the hardworking maintenance crews - you will not find better for your dollars. I love it here after one year and will continue to call Hershey Heights my home.

By: Elizabeth Vincent Verified Resident

Source: Property Site Read Property Manager's Response

Thank you, Elizabeth, for the kind words! We appreciate them more than you know and love having you as part of our community family! Here's to many more wonderful years together. :-)

Posted On: 11/16/2018

Maintenance staff

My toilet stopped working. Even though it was a snow day and the men were busy with snow removal, they found the time to come in and repair my toilet. They were prompt, courteous and professional.

By: Dorothy Murphy Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for the kind words! :-)

Posted On: 11/15/2018

Great place to live.

We’ve lived here for over 2 years and have had very little maintenance issues. The few we’ve had have all been minor and fixed within hours of submitting a request. The staff is all very friendly and accommodating. I highly recommend this community.

By: John Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for the kind words! You are the reason we do what we do. We are proud to have you as part of our community family. :-)

Posted On: 10/16/2018

Always good!

maintenance always came quick to fix my problem and left a great explanation of what was done (since I was usually out of the house when they were here). Also, if the problem persisted, they would always come back with no complaints and promptly fix it!

By: Aidan Haney Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much, Aidan! We are so grateful to have you as part of our community family and are delighted that you enjoy your home with us. :-)

Posted On: 9/24/2018

Maintenance/ Office staff

The maintenance team and office staff are first class. They never hesitate to respond in a timely manner and are very genuine. I have been here for 6yrs now and it’s always a pleasure to talk to them. We have built a fabulous relationship witht then all. Thank you for everything and it’s always a pleasure.

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for the kind words! You are the reason we do what we do. We are proud to have you as part of our community family. :-)

Posted On: 8/22/2018

Maintenance

Hello! Last week, our oven broke down on us. We reached out to maintenance, and they literally sprang into action for us. They came and evaluated the oven, tried their best to fix it, and when it became apparent that it had simply lived out it's life, they replaced it incredibly quickly, and even left us a thoughtful note apologizing for the delay (there wasn't one). Our maintenance crew makes this the wonderful place to live that it is, and we make sure to tell them that whenever we see them, but also thought it would be worth a quick email to let you know that you have some great representatives out here helping this community. It is so appreciated, and we are very, very grateful. Sincerely, Joe Scarcella and Krista Kierys

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Posted On: 6/12/2018

Stellar staff

To rp management team, I have now lived here for over 6 months. I wanted top managers to know that I am very happy with the locals (Chelsea, Kara, Ozzie, Manny, Miguel and Jon). In addition to addressing all my issues--(Heat/A/C, water temp. and pressure, water cost, and other minor issues)---- they are now having my building power washed. By the way, the grounds maintenance also keep the lawns and other things in top shape. Thank you!

By: Rick and Betty Verified Resident

Source: Property Site

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Posted On: 6/6/2018

I loved my experiences with the beautiful property

I loved my experiences with the beautiful property. All my maintenance concerns were dealt with extreme professionalism and completed with in a timely manor. Staff in the office are courteous and outstanding.

By: Anonymous Verified Resident

Source: Property Site

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Posted On: 5/31/2018

Incredible maintenance crew

We just wanted to thank the maintenance crew for being so incredible. So many times over the course of the year, we needed them for various things - some emergency, some non-emergency - and they never fail to be there for us. They are genuinely kind, helpful people, and even though we try to let them know our gratitude each time they help us, we would appreciate it if you could let them know that their hard work is noticed and so appreciated. Thank you!

By: Krista and Joe Verified Resident

Source: Property Site

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Posted On: 5/17/2018

Great maintenance staff

First I'd like to thank you very much for the prompt response. The maintence technician was extremely efficient and repaired everything on the request in a very timely manner. You are very fortunate to have such an efficient, and friendly maintenance technician as part of your staff.

By: Anonymous Verified Resident

Source: Property Site

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Posted On: 5/14/2018

How do they do it?

I'm not sure how they do it, but if you have a problem...one phone call, one email, it's resolved! This team at Hershey Heights is awesome! Thank you for your incredible professionalism!

By: Richie Hench Verified Resident

Source: Property Site

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

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