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Reviews for Hershey Heights

Posted On: 11/16/2018

Maintenance staff

My toilet stopped working. Even though it was a snow day and the men were busy with snow removal, they found the time to come in and repair my toilet. They were prompt, courteous and professional.
By: Dorothy Murphy     Verified Resident
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Thank you so much for the kind words! :-)

Posted On: 11/15/2018

Great place to live.

We’ve lived here for over 2 years and have had very little maintenance issues. The few we’ve had have all been minor and fixed within hours of submitting a request. The staff is all very friendly and accommodating. I highly recommend this community.
By: John     Verified Resident
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Thank you so much for the kind words! You are the reason we do what we do. We are proud to have you as part of our community family. :-)

Posted On: 10/16/2018

Always good!

maintenance always came quick to fix my problem and left a great explanation of what was done (since I was usually out of the house when they were here). Also, if the problem persisted, they would always come back with no complaints and promptly fix it!
By: Aidan Haney     Verified Resident
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Thank you so much, Aidan! We are so grateful to have you as part of our community family and are delighted that you enjoy your home with us. :-)

Posted On: 9/24/2018

Maintenance/ Office staff

The maintenance team and office staff are first class. They never hesitate to respond in a timely manner and are very genuine. I have been here for 6yrs now and it’s always a pleasure to talk to them. We have built a fabulous relationship witht then all. Thank you for everything and it’s always a pleasure.
By: Anonymous   
Read Property Manager's Response

Thank you so much for the kind words! You are the reason we do what we do. We are proud to have you as part of our community family. :-)

Posted On: 8/22/2018

Maintenance

Hello! Last week, our oven broke down on us. We reached out to maintenance, and they literally sprang into action for us. They came and evaluated the oven, tried their best to fix it, and when it became apparent that it had simply lived out it's life, they replaced it incredibly quickly, and even left us a thoughtful note apologizing for the delay (there wasn't one). Our maintenance crew makes this the wonderful place to live that it is, and we make sure to tell them that whenever we see them, but also thought it would be worth a quick email to let you know that you have some great representatives out here helping this community. It is so appreciated, and we are very, very grateful. Sincerely, Joe Scarcella and Krista Kierys
By: Anonymous     Verified Resident
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Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Posted On: 6/12/2018

Stellar staff

To rp management team, I have now lived here for over 6 months. I wanted top managers to know that I am very happy with the locals (Chelsea, Kara, Ozzie, Manny, Miguel and Jon). In addition to addressing all my issues--(Heat/A/C, water temp. and pressure, water cost, and other minor issues)---- they are now having my building power washed. By the way, the grounds maintenance also keep the lawns and other things in top shape. Thank you!
By: Rick and Betty     Verified Resident
Read Property Manager's Response

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Posted On: 6/6/2018

I loved my experiences with the beautiful property

I loved my experiences with the beautiful property. All my maintenance concerns were dealt with extreme professionalism and completed with in a timely manor. Staff in the office are courteous and outstanding.
By: Anonymous     Verified Resident
Read Property Manager's Response

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Posted On: 5/31/2018

Incredible maintenance crew

We just wanted to thank the maintenance crew for being so incredible. So many times over the course of the year, we needed them for various things - some emergency, some non-emergency - and they never fail to be there for us. They are genuinely kind, helpful people, and even though we try to let them know our gratitude each time they help us, we would appreciate it if you could let them know that their hard work is noticed and so appreciated. Thank you!
By: Krista and Joe     Verified Resident
Read Property Manager's Response

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Posted On: 5/17/2018

Great maintenance staff

First I'd like to thank you very much for the prompt response. The maintence technician was extremely efficient and repaired everything on the request in a very timely manner. You are very fortunate to have such an efficient, and friendly maintenance technician as part of your staff.
By: Anonymous     Verified Resident
Read Property Manager's Response

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Posted On: 5/14/2018

How do they do it?

I'm not sure how they do it, but if you have a problem...one phone call, one email, it's resolved! This team at Hershey Heights is awesome! Thank you for your incredible professionalism!
By: Richie Hench     Verified Resident
Read Property Manager's Response

Thank you so much! We appreciate the kind words, and love having you as part of our community family! :-)

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars
 

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